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#1 2015-08-26 23:35:36

Shannon French Pasqu
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Date d'inscription: 2015-08-26
Messages: 1

Resets my game when opened

I played the game for about 2 hours last night. I had 5 ponies in my barn and had completed missions up through the breeding. Today when I went back into the game, it started me back at the tutorial and my ponies and all my progress was gone.

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#2 2015-08-27 11:55:01

shinsengumi
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Date d'inscription: 2009-05-03
Messages: 5912
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Re: Resets my game when opened

That's strange... O.o
Delete cache and cookies and reload the page again. If it still doesn't work, please let us know.

Edit: It's getting even stranger. After we checked your nickname we stumbled across this:

http://www.bilder-upload.eu/upload/965831-1440678792.jpg

28 accounts for the same nickname, most containing 0 ponies, some having one pony and one account with the 5 ponies you told us about. Did you have massive problems while doing your registration? No matter if Poneyvallée, Facebook or your internet connection in general?

I assume it's a Facebook-problem and would recommend to play on the game-server of Ponyvallée itself by creating a new account with a new nickname: http://www.poneyvallee.com


"Dimmi, mente amantissima mia..." ~ Leonardo da Vinci

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#3 2015-10-27 23:00:24

Samantha Kalloch-Mor
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Date d'inscription: 2015-10-27
Messages: 1

Re: Resets my game when opened

i am having the same problem, on facebook,  will creating a new account with a new nickname on poneyvallee.com make it so i can play on facebook?

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#4 2015-10-28 10:26:28

shinsengumi
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Date d'inscription: 2009-05-03
Messages: 5912
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Re: Resets my game when opened

We recommend not using Facebook at all, it only causes trouble in the game and many features don't work 'cause they're not compatible with that social-media-thingy.
To play without further problems, please register on the original site www.poneyvallee.com. :)


"Dimmi, mente amantissima mia..." ~ Leonardo da Vinci

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